Contact us
Questions about the converter, a bug, a correction for one of our guides or a file you want deleted early? Send us a message with the form below or write to us by email. A real person on the team reads every message.
Write to us at contact@heicjpg.online. This is the fastest way if you want to attach a screenshot or a sample file.
Contact form
What you can write to us about
- Help with the converter: a photo that does not convert, a download that does not start or a format you are missing.
- Corrections: an outdated step, a menu that looks different on your device or a mistake in one of our guides.
- Deleting a file early: send us the download link and we will delete the file before the automatic removal after 30 days.
- Ideas and cooperation: suggestions for new guides or tools, press and partnership enquiries.
When we reply
We usually reply within two working days. Messages in English, German, Spanish, French, Croatian, Hindi, Italian, Japanese and Polish are all welcome.
Who runs this site
heicjpg.online is operated by BDK Media Daniel Bihun, Poland. More about the people behind the guides is on the page of our editorial team.